Ciao a tutti,
qualche giorno fa ho fatto un ordine da HK e oggi mi sono arrivate due mail.. riporto quanto è scritto..
"Your request has been received, and is being reviewed by our support staff.
To review the status of the request and add additional comments, please visit
HobbyKing Online R/C Hobby Store :
Due to the high level of tickets we have received, we have temporary suspended our Phone and Live Chat support to focus on resolving all the tickets in the shortest period of time. We hope to resume our Phone and Live Chat service on May 16th. We apologize for any inconvenient and Thank You for your understanding.
NickSo, Aug-31 15:54 (HKT):
Dear Customer,
Thank you for shopping with us!
Please be advised that due to incomplete credit card information, the status of your order is currently pending.
In order for us to process your order, please kindly submit the front (scanned image or a photo) of your credit card, with the card owner name and the last 4 digits of the card number clearly showing. For your own protection, please be sure to cross out the first 3 sets of numbers on your credit card before emailing it to us.
Once we have verified your card information, we will process your order as soon as possible.
Please be advised that once we have verified your payment; for security purposes, the credit card information which you have attached in the previous email will be deleted.
If you have any other questions, please let me know.
Regards,
NickSo
HobbyKing Support Team
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e l'altra..
"Welcome to hexTronik. Please follow the link below to choose a password, and we will log you in right away."
..è normale?? che devo fare??
